Grocery Wars Essay, Research Paper
The Grocery Store War
Every person must buy groceries. In Brevard County, a consumer has three grocery stores where they can purchase food, Winn Dixie, Publix, and Albertson’s. Although they are all grocery stores and they all sell food, they differ greatly in customer service. Consumers will shop where they best feel welcomed and receive superior customer service.
Winn Dixie, a south eastern supermarket, has over 12 stores in Brevard County. Their company logo, “the beef people”, definitely does not show what they think customer service means. Like other grocery stores, they have good stores and they have bad stores. Some good stores have smiling, helpful employees while a majority of the stores just employ “warm bodies”. Although customers spend their hard earned money in their store, most employees don’t seem to care if customers come or not. Furthermore, a lack in appropriate help shows. It seems that Winn Dixie does not have enough people working to assist the customers that shop within their store. The parking lot usually has an excess number of shopping carts. Since the carts take up all the parking spaces, customers must either get out and move them or park further away. This inconvienences the customers and may cause handicapped individuals to park at a distance too far away from the store. A customer may come to conclude, they can not possibly operate the inside any better than they can operate the outside. Meanwhile, at the registers, overwhelming lines await the customer that is ready to check out, with no relief in sight. Then the cashier has to bag up the order or the customer themselves must bag their own groceries. At least at Publix, they have baggers to bag up the groceries. One thing Winn Dixie could do better, talk to their customers and provide adequate help to assist their customers.
Publix, a Florida based supermarket, has over 15 stores in Brevard County. The company logo, “Where shopping is a pleasure”, does not necessarily pertain to each and every store. In some stores, customers meet friendly employees, ready and willing to help meet their every need. Although they usually have an abundance of help available, they’re not very helpful. For instance, several cashiers, not waiting on customers, smile as a customer walks by. They may even say hello. By contrast, some employees may seem more annoyed by customers questions than wanting to please them. For example, two cashiers, not waiting on customers, talk about their weekend plans, instead of helping customers. A customer walks up, ready to check out, and sees the two cashiers not working. Logically, the customer would think that they can be waited on immediately. Unfortunately, these two cashiers do not want to be interrupted by something as insignificant as a customer. The bagger usually bags the order correctly. One thing that Publix could do better, talk to their customers and anticipate the needs of their customers before the customer even knows what they want. Make the customers feel that they are number one!
Albertson’s, a Boise Idaho based supermarket, has only 3 stores within Brevard County. The company logo, “It’s your store”, seems to fit these three stores. When a customer drives into an Albertson’s parking lot, the first thing noticed is how clean the parking lot seems. Carts do not block parking spaces. Trash does not accumulate by the grassy islands. The inside of the store shows as well as the outside. All employees follow a four square policy, where they must greet each customer that comes within four tile squares of them. A Front end manager directs customers to the fastest lanes. Even though cashiers greet each customer, they should ask everyone if they found everything they needed. If the customer did not find everything, the cashier asks the bagger to find the item the customer needs. This helps the store sales as well as the customer. The bagger bags the order and then does something that neither one of the other two competitors do. They take out the customer’s groceries and puts them into their car, free of charge. Since the baggers go outside frequently, the shopping carts do not accumulate in the parking lot. That is taking customer service one step further than the rest!
Although customers have a variety of shopping centers to buy groceries, they will shop where they feel most welcomed and appreciated. Winn Dixie, Publix, and Albertson’s are their choices. Each company offers a different level in customer service. According to customer service standards, where will they shop? Albertson’s. Why? Because “It’s their store!”
Другие работы по теме:
As I Shoped Essay Research Paper Kurt
As I Shoped Essay, Research Paper Kurt Baldwin English 101 As I Shopped With the growl of hunger in my stomach, I decided to go to the grocery store to shop for food. I arrived at a busy scene of people trying desperately to get their food, and get out as soon as possible. What caught my attention first was the piercing noise of a little sandy haired boy running out of the store as quickly as his chubby little legs could take him.
All The Time Essay Research Paper A
All The Time Essay, Research Paper A crazy, out of control woman is what always came to my mind when I would think of my aunt. My name is Micheal Andrews and I am a thirty-nine year old stockbroker for Prolong Investment
John Updike Aandp Essay Research Paper The
John Updike Aandp Essay, Research Paper The essential self is innocent, and when it tastes its own innocence knows that it lives forever. -John Updike (b. 1932), U.S. author, critic. Self-Consciousness: Memoirs, ch. 1 (1989)-
Initiation Story Essay Research Paper English 10217
Initiation Story Essay, Research Paper English 102 17 February 1997 Initiation story “A&P”, written by John Updike, is based on a moment in the life of a cashier. He was known as Sammy and he referred to his position in the grocery store as a slot checker. Sammy spent his time watching and wondering about customers.
Computer Literacy Essay Research Paper Everywhere you
Computer Literacy Essay, Research Paper Everywhere you look you see some sort of computer. There everywhere from schools, to the grocery store checkout line, movie theatres and even in the shirt pockets of some businessmen. Back about ten years ago it was a chore to find someone with a computer, and the Internet please what good is that.
Hard Of Hearing Essay Research Paper The
Hard Of Hearing Essay, Research Paper The Day I Became Hard of Hearing Going into this experiment, I was a little worried about trying to function with hearing plugs inserted in my ears. I am a Live Sound Major as well as a musician and I have been trained to hear things acutely. I have yet to encounter someone that is deaf or hard of hearing in my personal life, so I didn?t feel comfortable right away.
Do The Right Thing By Spike Le
Essay, Research Paper The whole story in Do the Right Thing took place on an excruciatingly hot summer day and night in the neighborhood of Bedford-Stuyvesant, a slum Black community. In that neighborhood, three businesses dominate: a Black radio station, a Korean grocery store, and an Italian pizzeria.
Which Paper Towel Is The Strongest Essay
, Research Paper Which Paper Towel is the Strongest? Initial Observation: I noticed that when my parents buy paper towels, some brands rip faster than other brands.
Looking For A Reason Essay Research Paper
Looking for a Reason Is where you are in your working career where you want to be for the rest of your life? The answer to that question is simple for Sammy in the story “A&P” by John
Electronic Mail Essay Research Paper Electronic MailInstant
Electronic Mail Essay, Research Paper Electronic Mail Instant messages, the communication journey from past to present. During wars like World War I, World War II, the Vietnam War, the Gulf War, and the war in Kosovo, delivering information to the public has been different each time. During World War I, newspapers and long distance telephone calls were the only ways of delivering information to the public.
Regional Drug Taskforce Essay Research Paper Northeast
Regional Drug Taskforce Essay, Research Paper Northeast Texas Regional Drug Taskforce has increased activity 60 percent last year. The additional drug busts were not easy as the area’s most widely manufactured drug – a cheap form of methamphetamine called “crank” – is now produced literally on the road in automobiles.
Baby Foods Essay Research Paper Baby foods
Baby Foods Essay, Research Paper Baby foods are basically sold through supermarket, grocery stores, mass merchandisers, and some of direct marketing.? Opportunities:The demand in baby food industry is constant. Except United States, there are good opportunities in international markets like European, Asia and South America.
College Essay Research Paper CollegeA
College Essay, Research Paper College A&P , by John Updike, is a short essay about a young man that encounters a moral dilemma while working in a local grocery store. The essay starts when three young ladies came into the A&P, a grocery store chain, wearing only bathing suites. A younger Updike was the narrator of the story he worked in the A&P as a cashier at the time of this incident.
Analize This Essay Research Paper Analyze ThisDid
Analize This Essay, Research Paper Analyze This Did you ever sit and analyze the kinds of commercials that are played on the television? At designated times, different people are targeted. Or how about the ways the grocery stores are set up with the candy, soda, and magazines near the check out area. Items in a store are put in certain places for a reason.
Economic Characteristics Essay Research Paper DOMINANT ECONOMIC
Economic Characteristics Essay, Research Paper DOMINANT ECONOMIC FACTORS OF THE FOOD AND DRUG RETAIL INDUSTRY It is extremely important to understand what the dominant economic factors are in an industry in which you are participating. These factors have a very strong influence in determining the corporate strategies that a company will decide to implement.
The Woods Essay Research Paper The WoodsAbout
The Woods Essay, Research Paper The Woods About four years ago I went to Phelps, Wisconsin with my friend, Tim, and his mom to visit his grandfather. We quickly found out that there was not much to do in Phelps. The nearest grocery store was thirty minutes away. The only thing to do in town was to go fishing and because we did not have a boat our fishing was very limited.
After School Jobs Essay Research Paper AFTER
After School Jobs Essay, Research Paper AFTER SCHOOL JOBS In a world where getting ahead less of what you know and more of what you?ve done, I think that after school jobs for students are increasingly beneficial. I don?t believe the myths that with a job there is no time for school work of extracurricular activities.
Give Labeling A Chance Essay Research Paper
Give Labeling a Chance In the grocery store anyone can find a plethora of goods that have the potential to improve human life in the simplest ways. Goods such as a Snickers bar, which can provide a little relaxation from an insane day at the job, or a gallon of milk, so that the kids can have something to drink with the nutritious breakfast that was also bought at the grocery store.
Contender Essay Research Paper I In the
Contender Essay, Research Paper I. In the beginning of the book Alfred was already a drop out of high school and working for Jewish people at a grocery store. He faced some problems with Major
Our Life Is Effected By Music Essay
, Research Paper Research Proposal: Our everyday lives are effected by music. People listen to it in the car, while grocery shopping, in the movies, at home, and practically anywhere else possible. There are many different types and styles of music such as: rock and roll, classical, rap, hardcore, Christian, jazz, reggae, country, and the list goes on.
ECommerce Strategy Essay Research Paper The ECommerce
E-Commerce Strategy Essay, Research Paper The E-Commerce Strategy Brian Uhrich BACS 495 E-Comm Paper We reached a time in history which is extraordinary. The event that started it all is called the internet. The Internet provides, advertising, research, games, and e-commerce. I deciced to form a e-commerce business stragey.
The Internet Beyond Human Control Essay Research
Paper The Internet Beyond Human Control The Internet has started to change the way of the world during this decade. More homes, companies, and schools are getting hooked online with the Internet
Pornography Essay Research Paper The freedom of
Pornography Essay, Research Paper The freedom of speech in communities is important, but many people say that the selling of pornographic magazines in grocery, convenience stores, and others stores is a big problem. Many people think that magazines, like pornographic ones, send bad messages out to people especially kids.
A And P Essay 1 Essay Research
Paper Sammy vs. the Grocery Store In the story, A & P , John Updike differentiates the views of Sammy and the store with many eye-catching techniques. By presenting the store as the antagonist, the reader gains Sammy sense of view about things through his close detail and humor of situations. Well before the dramatic opportunity presents itself for Sammy to quit his job, his narrative voice has established his individualism, imagination and his subversive sense of humor that already set him at odds with his jobs dull routine.
Just A Story Essay Research Paper Albert
Just A Story Essay, Research Paper Albert watched through the window of his fourth floor apartment as she unloaded the groceries from the back of her Oldsmobile. He sighed, and walked away from the window to water the plant he had named after her. If he hurried, he could make his way down to the mailbox while she was on her way into the building, as he thought about doing every Wednesday when she did her grocery shopping, but the thought of speaking to her made him nauseous and his knees quivered uncontrollably.
The Sunday Trips Essay Research Paper When
The Sunday Trips Essay, Research Paper When I was fourteen years old, my family visited Chinatown every Sunday to do the week’s grocery shopping. I despised these trips. The embarrassment of my mom yelling at the top of her lungs for me across the crowd in the busy streets was unbearable. In answering to her, I would drag several heavy bags of groceries she made me carry to her with everyone looking at me.
Pointofview Cannery Row Essay Research Paper PointofViewBy
Point-of-view Cannery Row Essay, Research Paper Point-of-View By: Ryan Walsh In Cannery Row, John Steinbeck used the third person omniscient point-of-view. He could have used the first person point-of-view, but it wouldn’t have gotten his entire story across. He could have used third person limited, but then he wouldn’t have been able to tell about everything that was going on in Cannery Row.
Comparison John Updike
’s A&P And Timothy O’brein’s How To Tell A True War Story Essay, Research Paper Although the short stories, ?A&P,? by John Updike, and ?How to Tell a True War Story,? by Timothy O?Brien, are both written in the technique of first person narrative, the two stories are are conveyed to the reader in very different styles.